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Back

Angel Austin

Austin, Texas, 78752

  • Do-Good Badge

    Helped Non-Profit with Need

Email Verified
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1
$ 30.00 / hr
Contact

About Me:

We live in central Austin, right off 183. We can get to just about anywhere in town in a matter of minutes. I have years of experience in customer service and have spent the last 10 years making magic happen as a Senior Administrative Assistant for a global gaming (lottery) corporation. My husband has an extensive background in production and materials handling. Together, we make a winning team We want to help you manage your busy life. We provide errand services, including prescription pick up, dry cleaning, grocery shopping, etc. We also provide business/office services, including processing business expense reports, editing blog posts, as well as other services. Have laptop, will travel! Our flat rate is $30 per hour. If physical labor (i.e. heavy lifting or furniture delivery/set up) is needed, additional charges may be required. These charges will determined case-by-case and a signed agreement will be necessary. We will always be fair and provide you with a custom experience you will never forget.

  • Business & Legal
  • Events
  • Handyman & Assembly
  • Online & Virtual Help
  • Shopping & Delivery
License
  • We are official an official business. We have both our Texas Sales and Use Tax Permit and our DBA. We can provide specifics, as necessary.

    - Like us on Facebook: https://www.facebook.com/AustinMobileConcierge -
    - Follow us on Twitter: https://twitter.com/AusMobConcierge -
    - See our Yelp! reviews: http://www.yelp.com/biz/austin-mobile-concierge-austin -
    - Visit our website: http://austinmobileconcierge.com
Skills & Expertise
  • - Leader
  • organizer
  • and innovator; specializing in Personal/Virtual/Administrative Assistant services
  • providing program/project management support
  • writing and corporate publication design
  • organizing and overseeing large-scale corporate events
  • receiving multiple awards for customer service
  • saving money via process change -Versatile employee with more than ten years of experience in the gaming industry; I have held various positions for the same company. I have always been the go-to to get things done
  • when it counts. Areas of Expertise - Personal/Virtual/Administrative Assistant Services - Errand/Courier Services - Light Furniture Assembly and Handyman Services - Communications and Graphic Design - Reporting - Quality Assurance - Customer Relations - Facilities Management - Gaming Technology - Corporate Event Planning - Cost Reduction - Process Streamlining & Efficiency
Experience
  • Quality Assurance and Reporting Specialist
    GTECH Corporation
    Apr 2006 - Jun 2008 | Austin, TEXAS

    Show more - Received Gold Award for assistance with major phone system billing issue for Texas EBT that resulted in millions of dollars in savings to GTECH - Created invoices for sub-contractors providing service to the company - Performed Quality Assurance analysis on calls received by customer service reps at our call center - Stepped into business reporting position with no training when employee left the company; succeeded in completing reports on time, avoiding breach of contractual agreement with and steep penalties from our customers

  • Instant Ticket Specialist
    GTECH Corporation
    Jun 2008 - Aug 2009 | Austin, TEXAS

    Show more - Received Silver Award for my assistance with writing automated distribution database model and supporting documentation for the Lottery of the state of Texas - Placed regular daily orders on a two-week cycle for 2000+ retailers; responsible for maintaining adequate inventory levels - Assisted Lottery Sales Reps with maintaining instant ticket inventory for all stores in a portion of Irving and Tyler areas. - Answered calls requesting replenishment ticket orders

  • Senior Administrative Assistant
    GTECH Corporation
    Aug 2009 - Nov 2012 | Austin, Texas

    Show more Employed at this company though March 2013 - Received Silver Award for adaptability and for service over and above requirements - Wrote, edited, and designed the site (Texas) newsletter using Microsoft Publisher - Provided administrative support to 200+ Program Manager, Project Managers, and Engineers - Arranged travel for all supports using AXIOM (American Express) website - Processed, reviewed, and approved expense reports and created purchase requisitions using SAP - Paid all invoices for services used at the site location - Organized all corporate events; purchased items using corporate card and maintained purchase logs - Managed conference room calendars and meetings in Outlook - Managed office supply inventories and replenish, as necessary, using the Office - Maintained building seating chart in Microsoft Visio and facilitated data and voice set-up for new/transfer employees - Frequently sent out communications to various distribution lists - Created entries for and maintained SharePoint portal for the facility

  • Owner
    Austin Mobile Concierge
    Oct 2012 - Nov 2012 | Austin, Texas

    Show more I CURRENTLY OWN THIS COMPANY - Provide Personal Assistant Services - Provide Virtual Assistant/Business Office Services - Provide Errand and Courier Services such as Prescription Pick Up, Dry Cleaning and Laundry Pick Up, Shipping, Grocery Shopping, and Mailing Services - Provide Event Planning/Vendor Management Services - Provide Travel and Vacation Planning Services - We provide just about service you may need in an effort to give you back the gift of time!

Education
  • Texas State University | Mass Communications with PR Concentration
    1997 – 1992

    Show more - Deans List - Scholarship Recipient - Completion Certificate Received - (80 hour course) Go For It Workforce Training in Information Technology and Customer Service, October 2001. -Quality Assurance software training at Verint Corporation in Long Island, NY, July, 2007 - Expert in use of SAP, Outlook, Visio, Publisher, Excel, Word, PowerPoint, and SharePoint - Expert use of social media; hold multiple accounts on Twitter, Google+, Facebook, and Linked In. - Avid blogger, utilizing Wordpress.org; Familiar with the use of HTML code to edit web pages
    Member - Public Relations Student Society of America. - Texas State Womens Choir

Honors & Awards
  • - Recipient - Texas Public Relations Association (TPRA) Silver Spur Internship, June 1997 - Received Silver Award for adaptability and for service over and above requirements - Received Silver Award for my assistance with writing automated distribution database model and supporting documentation for the Lottery of the state of Texas - Received Gold Award for assistance with major phone system billing issue for Texas EBT that resulted in millions of dollars in savings to GTECH - Received Silver Award for my assistance with creating new point of sale presentations for H.E.B. Grocery - Received multiple Employee of the Month awards for writing the call center newsletter and participation with the social committee

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