We live in central Austin, right off 183. We can get to just about anywhere in town in a matter of minutes. I have years of experience in customer service and have spent the last 10 years making magic happen as a Senior Administrative Assistant for a global gaming (lottery) corporation. My husband has an extensive background in production and materials handling. Together, we make a winning team We want to help you manage your busy life. We provide errand services, including prescription pick up, dry cleaning, grocery shopping, etc. We also provide business/office services, including processing business expense reports, editing blog posts, as well as other services. Have laptop, will travel! Our flat rate is $30 per hour. If physical labor (i.e. heavy lifting or furniture delivery/set up) is needed, additional charges may be required. These charges will determined case-by-case and a signed agreement will be necessary. We will always be fair and provide you with a custom experience you will never forget.
Show more - Received Gold Award for assistance with major phone system billing issue for Texas EBT that resulted in millions of dollars in savings to GTECH - Created invoices for sub-contractors providing service to the company - Performed Quality Assurance analysis on calls received by customer service reps at our call center - Stepped into business reporting position with no training when employee left the company; succeeded in completing reports on time, avoiding breach of contractual agreement with and steep penalties from our customers
Show more - Received Silver Award for my assistance with writing automated distribution database model and supporting documentation for the Lottery of the state of Texas - Placed regular daily orders on a two-week cycle for 2000+ retailers; responsible for maintaining adequate inventory levels - Assisted Lottery Sales Reps with maintaining instant ticket inventory for all stores in a portion of Irving and Tyler areas. - Answered calls requesting replenishment ticket orders
Show more Employed at this company though March 2013 - Received Silver Award for adaptability and for service over and above requirements - Wrote, edited, and designed the site (Texas) newsletter using Microsoft Publisher - Provided administrative support to 200+ Program Manager, Project Managers, and Engineers - Arranged travel for all supports using AXIOM (American Express) website - Processed, reviewed, and approved expense reports and created purchase requisitions using SAP - Paid all invoices for services used at the site location - Organized all corporate events; purchased items using corporate card and maintained purchase logs - Managed conference room calendars and meetings in Outlook - Managed office supply inventories and replenish, as necessary, using the Office - Maintained building seating chart in Microsoft Visio and facilitated data and voice set-up for new/transfer employees - Frequently sent out communications to various distribution lists - Created entries for and maintained SharePoint portal for the facility
Show more I CURRENTLY OWN THIS COMPANY - Provide Personal Assistant Services - Provide Virtual Assistant/Business Office Services - Provide Errand and Courier Services such as Prescription Pick Up, Dry Cleaning and Laundry Pick Up, Shipping, Grocery Shopping, and Mailing Services - Provide Event Planning/Vendor Management Services - Provide Travel and Vacation Planning Services - We provide just about service you may need in an effort to give you back the gift of time!
- Deans List
- Scholarship Recipient
- Completion Certificate Received - (80 hour course) Go For It Workforce Training in Information Technology and Customer Service, October 2001.
-Quality Assurance software training at Verint Corporation in Long Island, NY, July, 2007
- Expert in use of SAP, Outlook, Visio, Publisher, Excel, Word, PowerPoint, and SharePoint
- Expert use of social media; hold multiple accounts on Twitter, Google+, Facebook, and Linked In.
- Avid blogger, utilizing Wordpress.org; Familiar with the use of HTML code to edit web pages
Member - Public Relations Student Society of America. - Texas State Womens Choir