• ✓ Time Management ✓ Planning/Scheduling ✓ Microsoft Office Suite ✓ Customer Service ✓ High Learning Aptitude ✓ Personal Management ✓ Medical Terminology ✓ Telephone Management ✓ Critical Thinking ✓ Risk Assessment ✓ Verbal/Written Communication ✓ Organization/Research ✓ Patient Transfers ✓ Patient File Management ✓ Negotiation ✓ Collaboration ✓ Filing & Faxing Documents ✓ Multi-tasking