Is it really safe to hire someone from NeedTo?

Here at NeedTo we want you to feel comfortable hiring individuals from your community. You control whose Offers you want to consider, and you’re always welcome to decline any Offer for any reason. To this end, we require all Helpers to complete profiles so that you can get to know them better. Some tips for choosing […]

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How does Guaranteed Payment work?

NeedTo’s Guaranteed Payment with PayPal program allows users to to set aside funds to pay for a Need. This is a great way to pay for larger Needs and show your helpers that you are a responsible employer. To select Guaranteed Payment, when you are setting up your Need, select “Online” to choose PayPal as […]

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How do I apply to a Need?

So you’ve found the perfect job. Congratulations! (Need help looking for work? Click here.) Follow these simple steps so that you spend less time looking for work, and more time getting it done. Do I have the skills? Only apply to jobs that you have the skills to do. If you aren’t qualified, keep looking. If […]

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How does NeedTo work?

NeedTo is a free platform to connect you to your neighbors and get work done.  You can Post a Need to get work done or Look for Work by reviewing current jobs! Visit our How it Works page to learn the three easy steps of using NeedTo.

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Am I hiring NeedTo employees?

NeedTo is a community of people in your area. We serve as a platform for you to find the people who can meet your needs, but we do not serve as the employer. For a more detailed explanation of how NeedTo works, our role is defined in the User Agreement.

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Can I use NeedTo without a computer?

Yes. You can use NeedTo.com on your smart phone. If you want to use NeedTo on a computer, there are public locations where you can access the internet. In the Austin, Texas area, you can use the internet at the public library and Austin Free-Net.  

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Do I have to fill out all the information on my profile?

We urge all of our Helpers to complete their profiles. In fact, NeedTo requires that you complete 25% of your profile before you can make an offer on a Need. Helpers whose profile includes photos, skills, and a description get hired more often and receive more offers on the Needs they post. Background checks and recommendations go […]

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How can I get a record of my correspondence with my helper?

If you need a record of your messages, please contact help@needto.com and we will help you obtain this information. If you need a receipt from a Need that you paid for using Guaranteed Payment, contact PayPal or your credit card company. If you have an issue with your Helper, please call (800)277-2452.

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Use NeedTo to get work done

NeedTo can help you get it done, from refinishing a deck to getting volunteers for a charity. Unsure of what you want to do? Get ideas here. How? There are just three easy steps: 1. Post your Need 2. Pick the best offer 3. Get it done!   Not in the right place? Learn about […]

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